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Privacy Policy & Cookies Settings

Last updated: November 2025

This Privacy & Cookies Policy explains how Harmoniemusik collects, uses, and protects personal information when you visit our website www.harmoniemusik.org.uk or contact us. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Harmoniemusik is a chamber ensemble based in the United Kingdom.
Website: www.harmoniemusik.org.uk
Email: enquiries@harmoniemusik.org.uk

If you have any questions about this policy, please contact us at the email address above.

2. What information we collect

We may collect and store:

  • Your name and contact details when you contact us by email or via a website form.

  • Information you provide when joining our mailing list.

  • Information necessary to process ticket bookings (handled by TicketSource or another third-party provider).

  • Photos or recordings taken at concerts or events (for publicity, website, or archive purposes).

  • Technical data automatically collected by our hosting provider (for example, IP address, browser type, and device information).

We do not collect sensitive personal information unless you voluntarily provide it (for example, access or seating requirements).

3. How we use your information

Your personal data may be used to:

  • Respond to enquiries or correspondence.

  • Send occasional information about Harmoniemusik concerts and events (if you have opted in).

  • Manage ticket bookings and communicate about upcoming events.

  • Maintain an internal contact or mailing list.

  • Comply with legal obligations such as accounting and safeguarding.

We do not sell or share your data for marketing purposes.

4. Legal bases for processing

We process personal data on the following lawful bases:

  • Consent – for sending email updates or newsletters.

  • Contract – to provide ticketing and event information you have requested.

  • Legitimate interest – for essential administrative or organisational purposes.

  • Legal obligation – to meet statutory or accounting requirements.

You can withdraw your consent for communications at any time by contacting us.

5. How we store and protect your data

Personal data is stored securely and only for as long as necessary for the purposes described above.
We use secure passwords and reputable third-party services for web hosting, email, and ticketing.

6. Sharing your information

We may share limited data with:

  • TicketSource (for online bookings).

  • Our website hosting and email providers.

  • Design or technical contractors who help maintain our site.

These processors only use your data under our instructions and comply with UK data protection law.

We may also publish photographs or recordings from concerts or rehearsals on our website or social media for publicity purposes. Individuals will be identified by name only with their consent.

7. Cookies

Our website uses cookies – small text files stored on your device – to help it function properly and improve the visitor experience.

Types of cookies we use

  • Essential cookies: necessary for security and basic operation of the site.

  • Functional cookies: may be used by embedded content such as video or social-media links.

  • Analytics cookies: we currently do not use Google Analytics or any tracking cookies.

You can control or delete cookies through your browser settings. Blocking all cookies may affect how some website features work.

8. Your rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for communications or media use.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

ICO website: https://ico.org.uk/concerns/

9. Data retention

We keep correspondence and mailing-list information for as long as you remain interested in Harmoniemusik activities.
Ticketing information is retained only as long as necessary to meet legal or financial obligations.

10. Updates to this policy

This policy may be updated from time to time. The latest version will always be published on this page.

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